We do not service any jewelry product.
We offer a Limited one-year warranty against defect from date of purchase.
If your product is defective and it is determined to be under warranty, Bulova will replace the piece, if available. If the piece is no longer available, a substitute product of equal value as determined by Bulova Customer Service will be issued.
Please Contact Us and send us the details. Upon responding you will have the ability to send us a copy of the dated proof of purchase, description of damage and a photo of the damage, if applicable.