How do I send my watch in for repairs?

If your Bulova watch needs warranty service or non-warranty service, we recommend you send it to an authorized Bulova Service Center.  

1. Download and fill out the Bulova Service Request Form.  Make an extra copy for your records. 
2. Pack your watch securely in a small, padded shipping box.   Do not include your original watch box or packaging.   Enclose the service request form in the box.
3. Ship your package to a Bulova Service Center (see address below).  We recommend using a carrier that can track and insure your package.  Bulova is not responsible for lost or stolen packages.
4. We will email you when we receive your package and enter your repair order into our system.   It will then take 2-4 weeks to assess your repair before your watch is serviced.  You will be notified about any costs that are not covered by warranty. 

CWA

Dept R Dock C2

4321 W Sam Houston Pkwy N, Suite 170

Houston, TX 77043