Discounts

Do you offer a discount on first orders?

Yes! We offer 10% off first orders when signing up to receive our email newsletter.  The discount is valid only on qu...

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Fit & Size Guide

How do I measure my wrist size?

This is a great question and the size may vary due to your fit and comfort preference. We offer different options to ...

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What are the different materials of the Bulova watches?

Bulova offers different materials on the watches. We offer different materials on the Bulova watches. These will impa...

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How do I select the right watch for me?

It is important to understand your style before selecting the right watch for you.  Here are some pointers to keep in...

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How do I understand the Case Thickness of the watch?

The Bulova watch case thickness vary depending on style and movement. When selecting a watch for yourself , it is imp...

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Can't find watch online?

Why is the Bulova watch I purchased not on your website?

The Bulova timepiece assortments are pretty extensive. We advertise and sell our best sellers and most recent product...

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Why is the watch I want discontinued?

When a watch is discontinued on our website, it is because we are continuously updating our collections to make room ...

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Returns & Exchanges

How do I exchange my watch for a smaller bracelet band size?

One of the services we offer includes a one-time sizing of the bracelet band upon receipt of the order.  Our technici...

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My return was delivered to you, but I have not been refunded.

Please expect 3-7 business days for your return to arrive back at our warehouse. Once the return is delivered to our ...

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How can I exchange an order?

Every Bulova.com purchase comes with our 30-day, money-back guarantee so that you can be sure your new Bulova timepie...

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Delivery Times

Where do you ship from?

Although we are headquartered in New York City, all shipments are sent from our distribution center in Torrance, CA.

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Where is my order?

CHECK YOUR ORDER STATUS ONLINE, AT ANY TIME View your Bulova online order status HERE at any time by entering your or...

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Why is my order delayed or lost?

Customer satisfaction is very important to us, and we understand delivery issues can occur. Carrier delivery dates ar...

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Our complimentary bracelet sizing service

We are pleased to provide complimentary bracelet sizing as an exclusive service with your purchase on Bulova.com. To ...

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International Shipping

Do you ship to Puerto Rico?

Yes, we ship to addresses in the continental U.S., Alaska, Hawaii and Puerto Rico. 

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Do you offer International Shipping?

We do not offer international shipping.  Orders placed on bulova.com/us must have a ship to and a bill to address wit...

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Placing an Order

I need help selecting a Valentine's Day gift for my wife.

Need help finding the perfect Valentine’s Day watch gift? Our Valentine’s Day Gift Guide highlights our best-selling ...

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I need help selecting a Valentine's Day gift for my husband.

Need help finding the perfect Valentine’s Day watch gift? Our Valentine’s Day Gift Guide highlights our best-selling ...

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What is the shipping deadline for a Valentine's Day order ?

For delivery in time for Valentine’s Day (by 2/13), order by: Friday, 2/6, midnight: bracelet sizing + free 2nd day s...

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About Klarna

Review your latest purchases and make payments in the Klarna app or online. Download the Klarna app: https://www.kla...

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What is Virtual Try-On?

To assist you with selecting the Bulova watch that is right for you, we offer Virtual Try-On. Simply click or tap the...

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Can I place my order over the phone?

For the security of our customers, we are unable to take any phone orders.  We offer a secured website for a seamless...

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