Discounts

Do you offer a discount on first orders?

Yes! We offer 10% off first orders when signing up to receive our email newsletter.  The discount is valid only on qu...

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What products are excluded from discounts?

As of 4/1/24 The following collections are excluded from discounts on Bulova.com: New Arrivals, Limited Editions, Fra...

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I had a discount that expired before I could use it. Can you honor the code still?

Please CONTACT US with the discount you intended to use and we’ll do our best to make it happen!

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I forgot to apply my discount. Can you retroactively apply it?

We’d be happy to! Just send us a request via our CONTACT US page with the discount you intended to use and we’ll go f...

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Fit & Size Guide

How do I measure my wrist size?

This is a great question and the size may vary due to your fit and comfort preference. We offer different options to ...

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What are the different materials of the Bulova watches?

Bulova offers different materials on the watches. We offer different materials on the Bulova watches. These will impa...

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How do I select the right watch for me?

It is important to understand your style before selecting the right watch for you.  Here are some pointers to keep in...

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How do I understand the Case Thickness of the watch?

The Bulova watch case thickness vary depending on style and movement. When selecting a watch for yourself , it is imp...

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Can't find watch online?

Why is the Bulova watch I purchased not on your website?

The Bulova timepiece assortments are pretty extensive. We advertise and sell our best sellers and most recent product...

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Why is the watch I want discontinued?

When a watch is discontinued on our website, it is because we are continuously updating our collections to make room ...

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Returns & Exchanges

What is your Holiday Return Policy?

If you are not completely satisfied with your order, every Bulova.com purchase comes with our 30-day, money-back guar...

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My return was delivered to you, but I have not been refunded.

Please expect 3-7 business days for your return to arrive back at our warehouse. Once the return is delivered to our ...

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How can I exchange an order?

Every Bulova.com purchase comes with our 30-day, money-back guarantee so that you can be sure your new Bulova timepie...

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What is your online return policy?

Bulova offers a 30-day money-back guarantee. Returns can only be accepted for products purchased through Bulova.com. ...

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Delivery Times

Where do you ship from?

Although we are headquartered in New York City, all shipments are sent from our warehouse in Torrance, CA.

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Where is my order?

Please CLICK HERE to access your Bulova online order status.  Both registered and non registered customers can check ...

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Why is my order delayed or lost?

Customer satisfaction is very important to us, and we understand delivery issues can occur. Carrier delivery dates ar...

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Is watch sizing available?

We offer complimentary bracelet watch sizing on Bulova.com orders. In order to help you to choose the size that fits ...

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International Shipping

Do you ship to Puerto Rico?

Due to logistical challenges, we are no longer able to ship to Puerto Rico.  We can only ship to addresses in the con...

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Do you offer International Shipping?

We do not offer international shipping.  Orders placed on bulova.com/us must have a ship to and a bill to address wit...

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Placing an Order

About Klarna

Review your latest purchases and make payments in the Klarna app or online. Download the Klarna app: https://www.kla...

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What is Virtual Try-On?

To assist you with selecting the Bulova watch that is right for you, we offer Virtual Try-On. Simply click or tap the...

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Can I place my order over the phone?

For the security of our customers, we are unable to take any phone orders.  We offer a secured website for a seamless...

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How do Pre Orders work?

At Bulova, you can reserve a watch from an upcoming launch before they sell out. Each pre-order has an expected ship ...

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Is a signature required upon delivery?

If your order is $850+, a signature will be required upon delivery. If a signature is required and you cannot provide...

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What payment methods are accepted on Bulova.com?

We accept credit cards (American Express, Visa, MasterCard, Discover), and Klarna.   Credit Cards For added security,...

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